How do I contact customer service?
Our friendly team are just a phone call away to help on 01841 533214.
What are your opening hours?
You can order online 24hours a day, but if you need our help, we are in the shop from 8:30am Monday-Sunday or alternatively leave us a message and we will be in touch As soon as possible.
How do I make a purchase?
You can use our online ordering system through this website or over the phone on 01841 533214 or via Downbytheferry13@outlook.com
How do I know if you have received my order?
you will receive an email from us confirming receipt of your order.
How will I know if my order has been sent out to me?
We will send you a "Its on the way!" email.
How long will my delivery take?
Royal Mail - please allow up to 5 working days to receive your order.
You can find all the information about our delivery & returns here.
Haven't received your order?
Just simply give us a call on 01841 533241 or Email us at Downbytheferry13@outlook.com